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Vectorworks Service Select (VSS)
As a subscriber to Vectorworks Service Select (VSS) you will benefit from immediate receipt of product releases, guaranteed best prices for Vectorworks products, priority technical support, VIP access to downloads, easy account management and access to a growing library of on-demand learning tutorials. Most satisfying of all, VSS offers you all these benefits (and more) at a price well below the cost of regular updates. Your Service Benefits at a Glance
Free upgrades Smarter and more cost-effective • VSS guarantees you are always using the latest version of Vectorworks with the most up to date tools. • Receive all new program versions free. • Receive all service packs free. • You save money because Service Select is more cost effective than the standard upgrade route. Free Premium Support Guaranteed prioritised, competent help • Get your free assistance with the exclusive Service Select telephone number. • Alternatively, request support from Service Select via the online customer support form and get special priority. • Take advantage of remote support, allowing VSS to analyse and solve problems by viewing your computer screen. • Enjoy access to exclusive support services via the Service Select web portal with your own personal login. Free Training Continuing professional development reaps rewards ... • 2 half-day training seminars per year, subject to number of licenses (see terms & conditions). • Online webinars (training sessions) on hot topics such as new software versions or data exchange with DXF. • Video tutorials to succinctly demonstrate important Vectorworks features. Free access to knowledge portal Available online 24 hours a day • Your personal portal password gives you round the clock access to a whole host of services: Compact Tips + Tricks, Tutorial Movies, the VectorWorks Knowledge Base search-engine and much, much more. Greater security and flexibility Safety for you and your investment • Your license-protection: dongle-free replacement in case of theft or damage. Many more additional services Extra benefits for you • Discounts and special rates for many products and services. • Select Service newsletter with valuable information about Vectorworks. • Free high-quality accessories such as icons, textures and HDRI. |
Instructional Seminars
As a Vectorworks Service Select customers in the UK you are eligible to take part in up to two free instructional seminars during the year of your membership. Take the opportunity to meet the Vectorworks UK team face to face, and get the chance to network with other Vectorworks users. Alternatively, Vectorworks Uk are looking to run these sessions online and would be grateful for your feedback on whether this is a preferred delivery mechanism. Seminars will be by webinar from Newbury, Berkshire. If you want to attend additional sessions, these are available to you, but they will be chargeable. Please see below to see the number of persons who may attend these seminars.
Note that these sessions are delivered as seminars and are not full hands-on step by step training sessions. They are intended as training refreshers, and to stimulate ideas on how else you could be getting more from your software and getting it to do the work for you. In the future, we intend to offer these instructional seminars as webinars online as an alternative to attending in person. PLEASE NOTE: The Vectorworks Service Select agreement does not include individual or company-specific training either online or in person. These seminars are not available as a one company course at your own premises. These are group sessions, which will be shared with other Vectorworks Service Select subscribers. Additional, self-paced training information is available within the Vectorworks Service Select portal. Libraries, Textures and More With VSS
'How To' Instructional Videos
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